ABOUT US

• Browse Active Auctions: Explore our website to view the wide range of active auctions. Click on any item that catches your interest to open the auction page on GunBroker.com.
• Bidding and Order Management: All bidding and order management activities are currently hosted on GunBroker.com. You can place bids, monitor ongoing auctions, and manage your orders directly on their platform.
• Payment Options: You have the flexibility to make credit card payments on both our website and GunBroker.com for your convenience.
• Using Your FirearmLand.com (FL.com) Account: While GunBroker handles the core auction processes, you can also use your FL.com account to streamline your experience. This account allows you to review and manage your GunBroker orders with ease.
• Communication Channels: If you have questions or require assistance, you can communicate with us in various ways. You can utilize the chat feature on our website, submit a service request, or give us a call for personalized support.

By seamlessly integrating with GunBroker.com, we aim to provide you with a comprehensive and user-friendly auction experience. Feel free to utilize your FL.com account for added convenience and reach out to us whenever you need assistance or have inquiries. We're here to ensure your auction experience is as smooth as possible.

To participate in bidding on firearms, there are specific requirements and guidelines that must be followed:

• Active GunBroker Account: In order to bid on firearms listed on our website, users must have an active GunBroker account. This account serves as your gateway to participating in firearm auctions.
• Compliance with Laws: It's important to note that all sales of firearms are subject to federal, state, and local laws and regulations. Prior to bidding, ensure that you are in compliance with these legal requirements.
• Additional Information: For a comprehensive understanding of the terms and conditions associated with firearm auctions, we recommend reviewing the full terms and conditions provided on GunBroker.com. You can find a link to these terms on our website.

By maintaining an active GunBroker account and abiding by the applicable laws, you can confidently participate in firearm auctions on our platform. Your commitment to legal compliance helps us maintain a safe and responsible community of firearm enthusiasts.

Placing a bid on one of our auction listings is a straightforward process. Here's a step-by-step guide:

• Visit the Auction Listing: Start by visiting the auction listing that interests you on our website.
• Click to Open on GunBroker.com: To participate in the auction, click on the item you wish to bid on. This action will redirect you to GunBroker.com, where the auction is hosted.
• Log into Your GB Account: Before placing your bid, log into your GunBroker.com account. If you don't have one yet, you can easily create an account on their platform.
• Bid and Monitor: On GunBroker.com, you can place your bids, monitor ongoing auctions, and manage your orders directly. Feel free to participate actively in the bidding process to secure your desired item.
• Payment Flexibility: We offer you the flexibility to make secure credit card payments on both our website and GunBroker.com. This convenience ensures a seamless and hassle-free payment experience.

By following these steps and logging into your GunBroker.com account, you can easily place bids on our auction listings and enjoy the excitement of participating in firearm auctions while benefiting from the convenience of flexible payment options.

We accept major credit cards (with a 3% fee), personal checks, cashier's checks, and money orders. For faster service, use Express or Priority Mail when mailing paper payments.

Our auctions run live on GunBroker.com for 14 days. All auctions open with only a one-penny bid and we never use reserve prices. GunBroker uses a 15-minute "popcorn" format. Within the last 15 minutes, each new bid resets the timer to 15 minutes and bidding continues until time runs out. The high bidder wins at the end of the 14 days.

When using GunBroker.com, you have the flexibility to set a maximum bid amount to enhance your bidding experience. Here's how it works:

• Maximum Bid: You can choose your desired maximum bid amount, and the system will automatically increase your bid incrementally, up to that maximum, whenever another user raises the current bid.

Scheduling bids for specific times is supported by GunBroker. Bids are placed immediately as you enter them, ensuring a dynamic and real-time auction process. This feature allows you to actively engage in the bidding activity and secure your desired items effectively.

Winning an auction is an exciting moment, and we want to ensure you have all the information you need for a seamless experience:

Notification Process:

• Email Notifications: You will receive email notifications from both GunBroker (GB) and FirearmLand (FL) confirming your auction win. These notifications will contain important instructions on what to do next to complete your purchase.
• Email Filters: If you do NOT see these emails in your inbox, please check your gmail Promotions folder, or your spam/junk mail. You can also try searching you email for "firearmland."

Payment Process:

Flexible Payment Options: After winning the auction, once your FFL (Federal Firearms License) information is entered, you can proceed with payment. We offer flexible payment options to cater to your preferences:

• Credit or Debit Card: You can conveniently make your payment using a credit or debit card on GunBroker or directly here on FL.com.
• Check or Money Order: If you prefer to pay by check or money order, detailed instructions, including the mailing address, will be provided during the checkout process on GunBroker.

• Assistance Available: We understand that the process might raise questions, and we're here to assist you every step of the way. If you have any inquiries or need guidance, please don't hesitate to reach out to us. Your satisfaction is our priority, and we're here to ensure a smooth and successful transaction.

We hope this information helps you navigate the post-auction process confidently. Should you require any further assistance or have additional questions, please feel free to contact us. We're here to make your auction experience enjoyable and worry-free.

Ensuring the safe and secure delivery of your firearm is our top priority. Here's an overview of our shipping procedures and the trusted carriers we work with:

Safe and Secure Packaging: Your firearm is precious, and we treat it as such. Each item is meticulously packed using brand-new, high-quality packing materials. Our packaging is specifically designed to withstand the challenges of common carrier package handling, ensuring that your firearm arrives in pristine condition.

Trusted Shipping Partners: We partner with two reliable carriers to ensure your firearm reaches you safely:

• FedEx: The majority of our shipments are handled by FedEx. FedEx is renowned for its extensive network, fast and secure delivery services, and commitment to safety.
• UPS: When UPS is necessary to deliver to a specific address, we utilize their services to guarantee the safe delivery of your firearm.

Our goal is to provide you with peace of mind throughout the shipping process. We take every precaution to protect your firearm during transit, from the moment it leaves our facility until it arrives at your doorstep.

If you have any specific questions about shipping methods or carriers for your particular order, please don't hesitate to reach out to our support team. We're here to ensure that your firearm purchase is a secure and satisfying experience. Your trust and satisfaction are our driving forces.

FirearmLand is committed to ensuring that all firearm transactions adhere to federal, state, and local laws and regulations. When you make a purchase through us, here's how the process typically works:

• Shipping to Your Local FFL: We will ship your selected firearm to your designated local Federal Firearms License (FFL) holder. This is a standard procedure, and your FFL will act as an intermediary in the firearm transfer process.
• Compliance with Laws: Upon receiving your firearm, your local FFL will guide you through the necessary steps to comply with all federal, state, and local laws. This may include completing the required federal background check, adhering to any waiting periods, and adhering to age restrictions that may be applicable in your jurisdiction.
• Communication with Your Local FFL: To ensure a smooth and legal transfer, it's essential to have open communication with your local FFL. They will provide you with specific guidance on the procedures and requirements in your area. Feel free to discuss any questions or concerns with them to fully understand the rules that apply to your firearm purchase.

At FirearmLand, we prioritize safety and compliance with all firearm-related laws. We encourage responsible firearm ownership and are here to support you throughout the process. If you have any questions or need assistance, don't hesitate to reach out to our customer support team or your local FFL for guidance tailored to your situation. Your safety and legal compliance are paramount to us.

FirearmLand values your satisfaction and transparency. Here's what you need to know about warranties and guarantees for firearms purchased through our platform:

Three-Day Inspection Period: We offer our customers a three-day inspection period starting from the date of delivery. During this time, you can thoroughly inspect your order to ensure it meets your expectations.

Firearms Sold AS-IS: Please note that all firearms are sold AS-IS. FirearmLand does not provide any warranty regarding the products sold on our platform. It's essential to carefully review item descriptions, images, and conditions before making a purchase.

Manufacturer Warranties: While FirearmLand does not offer warranties on products, some items may come with manufacturer warranties. To determine if your purchase is covered by a manufacturer's warranty, we recommend reaching out directly to the manufacturer for clarification and information on their warranty terms.

Your satisfaction and confidence in your purchases are essential to us. If you have any questions or need further assistance regarding warranties or guarantees, feel free to contact us. We're here to support you throughout your FirearmLand experience.

Absolutely, we understand the importance of transparency when it comes to firearms listings. Here's what you can expect:

High-Quality Photos: Each item listing features dozens of unedited, high-resolution photos. Our TruePhoto Guarantee ensures that these images accurately represent the product, and we never use digital trickery. What you see in the photos is precisely what you'll receive.

Comprehensive Descriptions: We provide thorough and forthright descriptions for every item. Our detailed write-ups include essential information such as the history of the model, the item's condition, what's included in the sale, and specific details like barrel length and finish. You'll also find a full spec list to cover all the critical aspects.

To explore these detailed images and descriptions, simply click on the item you're interested in. We want you to have complete confidence in your purchase, and our extensive information ensures that you make informed decisions while bidding.

FirearmLand is committed to promoting responsible firearm ownership. Here's what you need to know:

Compliance with Laws: It's crucial to adhere to all federal, state, and local laws when purchasing firearms. While we can provide general information, we recommend consulting your local Federal Firearms Licensee (FFL) for specific guidance. Your FFL will have the most up-to-date information on laws and regulations in your area.

Local and State Laws: Keep in mind that firearm laws can vary significantly by location. Your FFL can help ensure you comply with all relevant laws in your community.

General Questions: If you have general questions about your purchase or need assistance with any aspect of the process, please don't hesitate to contact us. We're here to help and provide guidance to the best of our knowledge.

At FirearmLand, your safety and legal compliance are our priorities. We encourage you to reach out to your local FFL for comprehensive information on firearm laws in your area, and we're here to assist with any general inquiries you may have.

Absolutely, you can reach out to our customer support team whenever you need assistance. We're here to help. While we strive to respond promptly, especially during high activity periods, please allow up to one business day for us to get back to you. Your questions and concerns are important to us, and we're dedicated to providing the support you need.

Absolutely! GunBroker offers a comprehensive document library tailored to both Buyers and Sellers on their platform. Whether you're a first-time buyer or new to firearm auctions, you'll find valuable resources to guide you. For detailed information about buying on GunBroker, please visit this link.

It's a great starting point to enhance your understanding of the process.

Rest assured, your personal information is held in strict confidence. FirearmLand prioritizes your privacy and never shares your personal information with third parties unless we receive explicit authorization from you. Your trust and security are paramount to us.

Yes, registration is required to maintain the integrity of our community and ensure a safe and respectful environment for all members. This process, known as "Know Your Customer" (KYC), adds value to our community by promoting safety, trust, and meaningful interactions.

During registration, we kindly request that you provide a photo of your driver's license, which helps us verify your identity. Additionally, we ask that you have a credit card on file. A temporary hold of $250 will be placed on your credit card, which will be applied as credit towards your purchases.

By registering, you also agree to our auction terms of service, which outline the rules and guidelines for participating in our auctions.

Rest assured, our privacy policy is rigorously upheld, and we employ state-of-the-art security measures across our website. We are committed to safeguarding your personal information, and it will never be shared with any third-party without your explicit authorization. Your trust and privacy are paramount to us.

When it comes to the purchase of firearms through our platform, it's crucial to understand the legal framework that governs such transactions:

• Legal Regulations Apply: All sales of firearms are strictly regulated and are subject to federal, state, and local laws and regulations. Compliance with these laws is essential.
• Terms & Conditions: Additionally, it's essential to familiarize yourself with the specific Terms & Conditions outlined on GunBroker.com (GB.com), the platform hosting our auctions. These terms contain critical information regarding the rules and requirements for firearm transactions.
• Age Requirement: While we do not specify age requirements on our platform, it is imperative to note that federal, state, and local laws often dictate the minimum age for firearm purchases. Be sure to check and adhere to these legal requirements.

By staying informed about and complying with the relevant laws and terms, you can ensure that your firearm purchases are conducted in a responsible and lawful manner. We prioritize the safety and legal compliance of all transactions on our platform.

It's important to understand the nature of placing bids in our auctions:

• Non-Cancellable Bids: Once you place a bid, it represents a binding agreement to purchase the item. As such, bids on our platform are typically non-cancellable.
• Exceptions to the Policy: GunBroker does provide limited exceptions to this policy. Under specific circumstances, GunBroker support will consider removing your bid. If you believe your bid should be canceled, or if you have concerns or specific questions regarding the bidding activity on your GunBroker account, we encourage you to reach out to GunBroker Support for assistance.

Feel free to contact our support team at any time for assistance with any aspect of your bidding experience. We're here to help and ensure that your auction participation is smooth and enjoyable. Your satisfaction is our priority.

FirearmLand ensures a transparent auction process for our valued customers:

• NO BUYER'S PREMIUM: FirearmLand and GunBroker have NO BUYER'S PREMIUM. GunBroker does assess a 1% Compliance Fee on every GunBroker order.

You can bid with confidence, knowing there are no additional premiums to consider.

When you check out on GunBroker, the other charges that could be added to your order include:

• Shipping Charge: Shipping fees vary based on the shipping service selected by the customer and are available for review by clicking on the item. FirearmLand offers Ground and a range of Air delivery services.
• Sales Tax: All GunBroker orders are subject to applicable sales tax.
• Credit Card Fee: Credit card payments are subject to a 3% fee.

At FirearmLand, we prioritize transparency and fairness in our auctions:

• No Reserve Prices: We want to assure you that FirearmLand never uses reserve prices on any auction listings. This means that every item will go to the high bidder, regardless of the bid amount.

We believe in creating an open and straightforward auction environment where you can confidently participate, knowing that the highest bid will secure the item. Your bidding experience with us is designed to be both enjoyable and equitable.

Congratulations on your winning bid! Here's a step-by-step guide to what happens next:

• Check Out on GunBroker: After winning the auction, proceed to your GunBroker account to complete the checkout process. Here, you'll have the opportunity to select your preferred shipping service and payment method. [Specific instructions for the checkout process can be found here (link).]
• FFL Selection (If Required): If your purchase requires an FFL (Federal Firearms License), you'll need to complete your FFL selection before making your payment. You have two options:
  • Use GunBroker's search tool to select your FFL.
  • Enter the FFL's license number directly into GunBroker.
• Payment: Once your FFL information is entered, you can proceed with payment. You have the flexibility to make your payment using a credit or debit card on GunBroker or directly here on FL.com. If you prefer to pay by check or money order, you'll find detailed instructions and a mailing address during the checkout process on GunBroker.
• Shipping and Tracking: Once your payment and FFL information are complete, your order will be prepared for shipping. You'll receive a tracking number, which will be automatically added to your GunBroker and FL accounts. Additionally, if you prefer, we can send you a tracking link via text or email for your convenience.
• Need Assistance? Throughout this process, if you have any questions or require assistance at any step, please feel free to reach out to us. We're here to help and ensure your experience is seamless from winning the auction to receiving your firearm.

We're committed to providing you with a smooth and hassle-free experience as you acquire your desired items through our platform.

Shipping your newly acquired firearm is an important part of the process, and we're here to provide clear information to make it easy for you:

Flat-Rate Shipping: We believe in simplicity and transparency. Regardless of your item's exact weight, dimensions, or your location, we offer flat-rate shipping. To find the specific shipping options for an item, simply click on the product page, and you'll see the available choices.

Shipping Rates: The cost to ship each item is determined by the type of product and the service level you select. For firearms, our basic rates start here:

• Handguns: Our lowest shipping rate for handguns starts at $29.99.
• Long Guns: For long guns, the shipping rate begins at $39.99.

• Faster Shipping Options: If you're looking for expedited delivery, we also offer 2-day air and next-day air services at higher rates. You can find the rates for these options on each item's listing. Click on the item you're interested in to visit the product page, where the rates are displayed.
• Shipping Locations: We proudly serve customers in all fifty states. However, please note that there is a surcharge of $75 for shipping to Hawaii (HI) and Alaska (AK). We do not offer shipping services outside of the fifty states.
• International Shipping: For our international customers, we do offer international shipping through our trusted export dealers. Please be aware that there is an export documentation fee of $100 per item for international orders.

We want your firearm purchase to be as straightforward as possible, and our shipping and handling fees are designed to reflect this commitment. If you have any further questions or need additional information regarding shipping, please don't hesitate to reach out. Your satisfaction and confidence in our services are our top priorities.

At FirearmLand, we understand the importance of safeguarding your valuable firearm during transit. That's why we provide comprehensive insurance coverage for the full value of your purchase, and here's the best part – there's no additional charge for this service.

When you entrust us with your firearm, you can rest easy knowing that it is fully protected throughout the shipping process. Our insurance coverage ensures that in the unlikely event of any unforeseen circumstances, your investment is secure, and you'll receive the support you need.

We believe in going the extra mile to provide peace of mind to our customers. If you have any specific questions about our insurance coverage or shipping procedures, please feel free to reach out to our support team. Your satisfaction and confidence in our services are paramount to us, and we're here to assist you every step of the way.

At FirearmLand, we understand that sometimes situations change. Here's our policy on returns:

• Returns for Damaged or Not-as-Described Items: We want you to be fully satisfied with your purchase. If your firearm arrives damaged or significantly different from its description, we are here to assist you. To initiate a return for such items, please contact our support team to obtain preauthorization and an RMA (Return Merchandise Authorization) number.
• Returns Outside of the RMA Process: Any returns made without prior authorization and an RMA number may be subject to a restocking fee equal to 25% of the amount paid. We encourage you to reach out to our support team for assistance before initiating a return to avoid this fee.
• Cancellation Before Shipping: If you decide to cancel your order before it ships, a 15% restocking fee may apply. Please let us know as soon as possible if you need to cancel your order to minimize any potential fees.

We are committed to providing accurate listings and ensuring that your purchases arrive in excellent condition. However, if you encounter any issues or have questions about returns, please don't hesitate to contact our dedicated support team. We're here to help you have the best possible experience with FirearmLand.

At FirearmLand, safeguarding your personal information and payment details is a top priority. Here's how we ensure your security:

Cutting-Edge Security Measures: We employ state-of-the-art website protection and information encryption services. Our robust security infrastructure is designed to safeguard your data and online transactions effectively.

Privacy Policy: FirearmLand has a comprehensive privacy policy in place. We are committed to protecting your privacy, and we will never share your information with third parties without your explicit permission. Your trust is paramount to us.

Rest assured that we take every measure to provide you with a secure and confidential online experience. If you have any questions or concerns about your data security or privacy, please don't hesitate to reach out to our support team. Your peace of mind is essential to us.

FirearmLand proudly offers an extensive selection of all types of firearms to cater to any interest. As a Class 3 Firearms Dealer, we handle firearms from across the spectrum, including hand guns, long guns, and NFA items like machine guns and silencers.

Explore our inventory at FirearmLand.com, featuring everything from modern classics to highly sought-after collectibles. We're here to meet the preferences of seasoned enthusiasts and newcomers alike.

Rest assured, we diligently adhere to all relevant laws and regulations, ensuring a secure and responsible marketplace. If you have questions about a specific firearm or category, don't hesitate to contact us for guidance. Your safety and satisfaction are our utmost priorities.

We're committed to your satisfaction and transparency at FirearmLand. Here's what you should know:

Three-Day Inspection Period: We offer a three-day inspection period from the date of delivery. This allows you to carefully examine your purchase and ensure it meets your expectations before your FFL transfers it to you.

Firearms Sold AS-IS: Please be aware that all firearms on our platform are sold AS-IS. FirearmLand does not provide warranties for the products sold. It's essential to thoroughly review item descriptions, images, and conditions before making a purchase.

At FirearmLand, we strive to provide accurate and detailed descriptions to prevent any surprises. However, we encourage you to exercise due diligence by thoroughly reviewing item listings and utilizing the three-day inspection period to ensure your satisfaction.

Certainly! You have the flexibility to monitor the status of your auctions and review your bidding history. You can watch any of our auctions, including those you're actively bidding on, both on FirearmLand.com and within your GunBroker.com account. While GunBroker retains order information for 60 days, you can access your order details permanently on FirearmLand for your convenience.

All bidding activity takes place on GunBroker.com and is subject to GunBroker's terms and conditions, which you can review here.

GunBroker has established protocols to prevent fraudulent or unauthorized bidding activities, ensuring a secure and fair environment for all participants.

We greatly value your input and take your feedback seriously. To report concerns or provide feedback on auctions or user behavior, please use our dedicated Contact Form (link). Our team will promptly review your submission and aim to respond within one business day. Your contributions help us maintain a vibrant and secure community.